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HPE Tech Care 5 Years Basic MSA 2062 Storage Service

Prekės kodas: 4260099

Turimas kiekis: 100

7 50239 su PVM
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Gamintojas: Hp
HPE Tech Care 5 Years Basic MSA 2062 Storage Service
HPE Tech Care 5 Years Basic MSA 2062 Storage Service
   
ManufacturerHEWLETT PACKARD ENTERPRISE
Manufacturer Part NoH28Q6E
 
Marketing Description
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Product Features
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Product Properties
Product DescriptionHPE Pointnext Tech Care Basic Service - extended service agreement - 5 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period5 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForP/N: R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J70AR, R7J71A, R7J71AR
Technical data provided by third party. We assume no liability for errors within these data.

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  • DPD kurjeris
  • DPD paštomatai

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