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HPE 1Y PW PC NBD LTO Autoloader SVC,LTO Autoloader,1yr Post Wty Proactive Care Svc NBD HW supp w9x5 coverage.SW supp 24x7, Std 2hr r

Prekės kodas: 2282475

Turimas kiekis: 100

1 72698 su PVM
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Gamintojas: 80033864
HPE 1 Year Post Warranty Next business day LTO Autoloader Proactive Care Service
HPE 1 Year Post Warranty Next business day LTO Autoloader Proactive Care Service
   
ManufacturerHEWLETT PACKARD ENTERPRISE
Manufacturer Part NoU1FA3PE
 
Marketing Description
HPE Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HPE employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.
Product Features
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
Product Properties
Product DescriptionHPE Proactive Care Next Business Day Service Post Warranty - extended service agreement - 1 year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Technical data provided by third party. We assume no liability for errors within these data.

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