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HPE 4Y PC 24x7 BL460c Gen10 SVC,ProLiant BL460c Gen10,4y Proactive Care Svc. 4hr HW Supp w/24x7 coverage. SW supp 24x7,Std 2hr remot

Prekės kodas: 2891048

Turimas kiekis: 100

3 49002 su PVM
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Gamintojas: Hp
HPE 4 Year Proactive Care 24x7 ProLiant BL460c Gen10 Service
HPE 4 Year Proactive Care 24x7 ProLiant BL460c Gen10 Service
   
ManufacturerHEWLETT PACKARD ENTERPRISE
Manufacturer Part NoH7LW1E
 
Marketing Description
HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HPE employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems.
Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HPE Proactive Care uses HPE Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HPE Remote Support technology is required to receive full delivery and benefits from this support service.
Product Features
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
Product Properties
Product DescriptionHPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period4 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant BL460c Gen10
Technical data provided by third party. We assume no liability for errors within these data.

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