Returns

RETURN AND EXCHANGE OF GOODS

To return the product(s) in accordance with 3.2 of our rules. point (at the bottom of the page, section "Rules"), the buyer can do this within 30 (thirty) days from the day of delivery of the goods to the buyer. When returning the product(s), the buyer must indicate the name of the product being returned, the order number and the reasons for the return.

To return goods, please contact us by e-mail. info@primtech.lt

or

contact phone for inquiries: +370 6 634 22 34

When returning goods, it is necessary to comply with the following conditions:

the returned product must be in its original, neat packaging (this clause does not apply to the return of a defective product);

the product must be unused and undamaged by the Buyer;

the product must not have lost its commercial appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);

the returned item must be in the same configuration as the one received by the Buyer;

when returning the product, it is necessary to present the document of its purchase.

the seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods listed above.

when returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar suitable products.

in the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.