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HPE 3Y PC NBD wDMR DL380e SVC,ProLiant DL380e,3y Proactive Care Svc.DMR,Next Bus Day HWsupp w9x5 coverage.SW supp 24x7,Std 2h remote

Product code: 1835706

Available quantity 100

1,96435 inc VAT
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HPE DMR, NBD PROACTIVE CARE SVC 3Y
HPE DMR, NBD PROACTIVE CARE SVC 3Y
   
ManufacturerHEWLETT PACKARD ENTERPRISE
Manufacturer Part NoU6E26E
 
Marketing Description
HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
For eligible products, HPE Defective Media Retention allows the Customer to retain defective hard Disk or eligible SSD/Flash Drive components that the Customer does not want to relinquish due to sensitive data contained within the disk ( Disk or SSD/Flash Drive ) covered under this service. All Disk or eligible SSD/ Flash Drives on a covered system must participate in the defective media retention service option.
Product Features
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Product Properties
Product DescriptionHPE Proactive Care Next Business Day Service with Defective Media Retention - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Technical data provided by third party. We assume no liability for errors within these data.
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